We understand what it takes to get cases through quickly, we expertly package cases for a speedy process and use state of the art technology to help our case managers offer an outstanding service.
A vital part of effective case management, we liaise with you, your client, their solicitors and estate agent ensuring everyone is kept informed which reduces the number of calls coming in to your office.
Applications submitted as quickly as possible, documents managed correctly first time, case updates in a timely manner all leading to an efficient outsourced case management service.
You can relax knowing your clients are in excellent hands
Want More Selling Time?
Mortgage Administration Services provides a high level administration services to Mortgage Brokers and their clients. Working with Mortgage Administration Services leaves you with more time to increase productivity and ultimately profits through acquisition of new clients and up sales to your current client bank.
We have over 10 years of experience providing expert mortgage administration to both mortgage brokerage firms and individual mortgage brokers. Our administration team brings a decade of industry expertise in New Business Packaging, Document Management, Case Management and General Customer Care.
We feel our friendly and professional approach makes us best in class, combining a wealth of experience with industry leading technology.
Frequently Asked Questions
How will your service benefit me or my firm?
Mortgage administration consumes so much of the typical day of a Mortgage Broker which impacts on the amount of time available to spend with your clients, developing your business and maximising sales opportunities.
Our aim is to take the administration away, leaving you with the extra time needed to develop your business.
Our process is quite simple for you and the pricing of our services fully understands the difficulties that Mortgage brokers face today.
I am a part time broker, do I still need your services?
Without doubt and probably even more so, as you know case management isn’t something that you can choose to do as and when you like. It’s a case of meeting your clients expectations and working to the Lenders time scales.
As a part time broker the chances are you do some other part time work, well this is where we really can help. We take care of the case administration leaving you to do what ever else it is you do, Work, Golf or just taking some well earned time out.span>
My firm handles lots of mortgages, can we talk about the price?
We know that today businesses need to be flexible, so please give us a call and we can always talk about it.span>
Full FAQ →
We have over 10 years experience providing expert mortgage administration.
A young, enthusiastic team are always here to help.
Our admin specialists ensure you get the optimum results.
Here’s what just some of our Brokers and their clients have said
I’ve been working with Jayne for around 2 years and signing up to the service was possibly the best decision I’ve made for my business. She is very experienced, understands the importance of service to clients and extremely dedicated, putting in the hours in evening and weekends during busy periods. Apart from delivering a level of service well beyond anyone I’ve worked with before Jayne’s cost to my business is extremely good value for money. I enjoy paying for the service on a case by case basis and outsourcing the service means I have no desk cost, pension contributions or staff issues that come with an employee. Also because Jayne runs her own business her drive to deliver a great service could never be matched with an employee. There are many more reasons why the service through MAS is better than having an in house case manager but as there are no set up costs and you only pay for the cases passed over there is nothing to lose by giving the service a trial. I’m a very happy client and I expect to be working with Jayne & MAS for many years to come. Her support is invaluable.
Adrian Davies – St James Place
I have been working with Jayne since 2011 and always found her helpful, polite and resourceful. The best part of course is her speed and accuracies and that my clients like her.
Adam Makewell – Direct Mortgage Centre
I wanted to thank you from the bottom of my heart for all the work you have done for our house purchase. You are absolutely amazing and a god send! Your level of work and dedication are second to none and I don’t think we could have completed on time without your help after the disaster with the solicitor and the lender. Thank you so much for everything!!!! We were lucky to have you on our side!
Elena – Client of St James Place
I’ve been dealing with Richard and Jayne for over 10 years and would not swop them for anyone else. Highly recommended.
Hanna – Client of Direct Mortgage Centre
For expert case management you can trust... Mortgage Administration Service.
Request a Call Back
For Clients:Need to speak with please call us on 01233 512413 or you can email us if you would prefer.
For Businesses: Do you have questions about how Mortgage Administration Services can help your company? Send us an email and we’ll get in touch shortly, or phone 07886 305912 between 08:30 and 18:00 Monday to Friday — we would be delighted to speak with you.